Shipping policy
Thank you for shopping with Tags Scrubs! We strive to provide you with the best shopping experience, and that includes fast and reliable shipping.
Processing Time:
- Orders are typically processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Times:
- We offer standard shipping, with rates calculated at checkout based on your location.
- Estimated delivery times will vary depending on your shipping address:
- Standard Shipping: 5-7 business days.
- Expedited Shipping: 2-3 business days (available at checkout).
- International Shipping: 7-14 business days (depending on the destination).
Order Tracking:
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- You can use the tracking number to check the status of your delivery on the carrier's website.
Shipping Restrictions:
- We currently only ship within the United States and select international destinations. Please check at checkout for availability to your country.
- Please note that we are not responsible for any customs or import duties for international shipments.
Address Accuracy:
- Please ensure that your shipping address is correct before placing your order. We cannot be held responsible for packages delivered to an incorrect or incomplete address provided by the customer.
Missing or Damaged Items:
- If you receive a damaged item or if your order is lost in transit, please contact our customer service team within 7 days of receiving your order. We will assist you in resolving the issue.